Shipping & Returns
Last updated: October 2026
Everything you need to know about delivery, returns and exchanges — in one place.
Shipping
Standard delivery
Free on every order.
Free on every order.
Free shipping
Currently free on all orders.
Currently free on all orders.
We deliver across India. Orders are packed and dispatched from our studio, and you receive a tracking link as soon as your order ships so you can follow it every step of the way.
Typically arrives in 3–6 business days after dispatch.
- Order processing: 1–2 business days. Orders placed after 2 PM may be processed the next business day.
- Courier: Dispatched via our trusted courier partners (ShipRocket network).
- Tracking: A tracking number and courier name appear on your Orders page under “Tracking” as soon as your shipment is created.
- Delivery delays: Pin-code restrictions, remote locations or holidays may add 1–2 days. Estimated timelines are not guaranteed.
Returns & Exchanges
Return window: you have 7 days from delivery to request a return or exchange.
We want you to love what you ordered. If something isn’t right, you can request a return or exchange within the window shown above.
Eligibility
Items must be unused, unworn, with all original tags attached and in their original packaging. Sale items and personal-care items are not eligible.
Items must be unused, unworn, with all original tags attached and in their original packaging. Sale items and personal-care items are not eligible.
How to request a return:
- 1Go to My Orders and open the delivered order.
- 2Tap Request Return / Replacement, pick the items and quantity, choose a refund or replacement, and select a pickup date.
- 3Our team reviews the request, schedules the courier pickup, and checks the returned items.
- 4Once approved: prepaid orders are refunded to your original payment method; COD orders are refunded by bank transfer / UPI.
Refunds are typically processed within 5–7 business days after the items pass quality check. For help, contact us.